Please use the webform on our Contact page to get in touch with us about bookings for Private Tuition, Parties or Performances. You'll be sent an invoice to pay once we have arranged a suitable session time and date.
You can now find Contours Pole CLASSES & COURSES with our partner companies:
The Factory Gym for Finsbury Park group classes from August 1st, 2020.
Pole Cats London for Battersea and Covent Garden group classes. Re-opening dates TBC.
Please refer to these links for information about booking and pricing.
There are no group classes held in Hammersmith.
You'll need to sign a waiver and PARQ before your session with Contours Pole, you can do it right here: Sign our E-Waiver
TERMS AND CONDITIONS: Please make sure your understand our full policy (here)
Battersea customers: If you have an incomplete course or remaining credits from March 20th 2020 with Contours Pole, we will extend these for you to use when we return to our regular schedule. Just write us an email.
All committed bookings require immediate payment. We will confirm your booking once payment is received. Priority will be given to customers who have booked and paid online.
Payments can be made online via our Booking Bug online booking payment system only.
We regret that we do not offer refunds. If exceptions are to be made it will be at the discretion of the owner and the decision is final.
Bookings can be made at any time leading up to the lesson, even last minute if there is availability.
Please do not arrive late for any class, this is disruptive for both the students and the instructor; classes will always run to schedule therefore no extra time would be implemented for latecomers.
If you would like to reschedule or cancel a class booking on line no less than 3 hours prior to a lesson you can do so by logging into your own Booking Bug / JRNI account.
If a booking is cancelled for a class that has a waitlist, provided the class is cancelled within a 3 hour period AND we have been able to award your slot to another member, then you will be credited.
Non-attendance is considered a lesson attended and your session will be lost, even if you book less than 3 hours before the class.
We regret class transfers between students is not permitted
Should the number of participants per class be less than 4 attendees, then Contours Pole reserves the right to cancel the session at any time. In this case, payments will be reimbursed to the customer or transferred to another time slot.
Purchasing a course is a commitment to attending 6 consecutive weeks on the same night.
We offer one free drop in class as a catch up lesson if you need to miss one lesson out of your course.
This must be scheduled 14 days either side of the missed session.
Email firstname.lastname@example.org and we'll sort it out, if you've provided us with the required 3 hours cancellation notice.
If you would like to amend a booking, we request no less than 48 hours noticeto make the alteration.
Booking cancellations require 7 days notice and £50 will be retained by Contours Pole to cover the advance studio hire fee.
No show after 45 mins for a party will result in cancellation of the class. No refund will be offered.
If you would like to amend a booking, we request no less than 48 hours notice to make the alteration.
If you would like to completely cancel a booking, we request no less than 48 hours notice in order to issue a refund.
Please be advised that £35 of the original payment will be retained by Contours Pole to cover advance studio hire.
If a booked private student is later than 30 minutes after the agreed start of the session, it will result in class cancellation and no refund.
We do not offer refunds for visiting GUEST WORKSHOP cancellations.
We may offer to transfer your CONTOURS POLE WORKSHOP booking when there is another suitable workshop option available, provided you have given us 24 hours notice.
Please give 24 hours notice if you are unable to honour a Workshop booking you have made so we can attempt to find an equally suitable Workshop to which we can *transfer your fee.
*Please note, that this is a one time offer and no refunds are given
5 class passes are valid for 2 months from date of purchase
10 class passes are valid for 4 months from date of purchase
if you have any troubles using our online booking system get in touch